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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Article Are you able to receive emails but not send?
If you can receive mail but aren't able to send this means one thing: Your internet provider is...
Views: 622
Article Are you able to send emails but not receive?
Either your domain is out of disk space, or your e-mail address itself is out. You will need to...
Views: 503
Article E-mail address blocked on network
Mailservers have a 60 login per hour limit. This means that a user can click Send/Receive a...
Views: 599
Article Email Troubleshooting.
Email Troubleshooting to get your mail working: * Make sure your user name and password is...
Views: 524
Article How can I setup webmail to go directly to Horde, Neomail or SquirrelMail?
1. Login to the webmail program you prefer. You can get there by going to...
Views: 541
Article How do I change my sites MX record to point mail to another server or domain?
If you have a hosting account with Dot Netrix and you wish to just point it to another domain do...
Views: 519
Article How do I create email accounts?
To create an email account, login to your cPanel and click "Mail", or look under...
Views: 539
Article How do I log into Webmail?
You can log into webmail by going to: http://www.yourdomain/webmail or...
Views: 534
Article I changed my MX record and I am not receiving mail to my mail server why?
If you ever send mail from any site that is on the same server where your site is hosted, your...
Views: 481
Article Our mail policy and limits.
Limits: There is a 200 hourly email limit per domain this limit is also applied towards mailman....
Views: 530
Article What do I put for both incoming and outgoing mail server?
For both incoming and outgoing mail server, put mail.yourdomain.com
Views: 515
Article Where do I go to check my emails using my browser?
To check your email using your web browser, go to http://yourdomain/webmail/ You can also go to...
Views: 509
Article Why do e-mails with attachments not work?
1. The server is designed to block attachment types which are seen as a danger if they are not...
Views: 489